![]() “We want to credit the refunds to the correct bank accounts of the taxpayers quickly.” However, tax officials say misinformation regarding the bank account and permanent-account number (PAN) details of taxpayers delay the refunds.Įarlier this month, during an interaction with reporters Central Board of Direct Taxes’ Chairman Nitin Gupta had said that department was “in correspondence” with such taxpayers, whose refunds are stuck. To ease the process, the department switched to issuing returns through electronic means in 2011. The processing of the I-T refunds was not smooth when the process used to happen manually. Given that 3.5 million cases of tax refunds are “held up”, the Income Tax (IT) department is considering organising campaigns to assist the taxpayers, apart from proactively pursuing other means to process the refunds.
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